As hard as I’ve tried, I can’t be everywhere. I am fortunate to have loyal clients who give me the privilege of caring for their pets during the holiday season. I suppose I could expand my business and hire employees. As you can imagine, this creates other headaches as well. I prefer it being “just me”. This way I know the animals I care for very well, and as a full-time pet sitter I have a lot of experience dealing with vomiting cats, poopy dogs, door locks, strange neighbors, plumbing leaks, alarm codes…the list goes on.
A Caveat or two…
Most established pet sitters obtain their clients via word of mouth or veterinarians. Pay extra attention to sitters who advertise extensively. Many sitters do a little bit of advertising or promotions when they are just starting out. In some instances, lots of ads may mean nobody is referring their friends and families to them. (This is true for ANY business, not just pet sitting.)
Pet sitter associations- there are a variety of groups that pet sitters can join- often called some type of professional association. When I started out I got a lot of helpful information from NAPPS, the National Association of Professional Pet Sitters. However, belonging to NAPPS or other groups such as Pet Sitters International, Professional United Pet Sitters and so on in no way represent the professionalism or quality of care that you receive from a member. These organizations have no watchdog or disciplinary functions.
Finally- nobody, no person or business can possibly accommodate an unlimited number of clients at one time. This is true of any business.
Here are some questions you may wish to ask a potential pet sitter:
Are you insured and bonded?
You may be surprised that quite a few pet sitters are not. If you’re not comfortable with the response you get feel free to see a copy of their insurance documents. Some policies have bonding built into them and for an owner/operated business with no employees a bond can be a duplication of coverage. In short, make sure the person is insured, bonded is less of an issue.
Will you be seeing my pet(s) or do you have employees or contractors?
In instances where a business has contractors the owner has less control over their actions according to the law. A contractor is hired to get a specific job done and is not supervised by the business although they are given specific tasks to accomplish. Employers have more control over employees they hire.
Is the person taking care of my pets a full time or part time pet sitter?
Some sitters have staff that work for them sporadically. Others are daily or steadily employed.
How long has the person who will be caring for my pets been pet sitting?
You can be a great pet sitter on your first day if you know your stuff. Asking this question can open the door to a conversation about how that person feels about pet sitting and what they know about it.
Where does my pet sitter live?
I was surprised to learn that most pet sitters working in Hamilton County reside elsewhere. This isn’t necessarily a bad thing. My only concern here would be inclement winter weather that would prevent my sitter from getting to my home because they’re driving from town X to visit pets in Carmel or Westfield.
I hope some of the above can help you spur your thinking in a search for an excellent pet sitter.